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ApexCCTV, Security Cameras, Allen, TX
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two-year-product-warranty
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RMA Information

Please read our return policy carefully. Any products returned to us without an RMA number will be rejected and/or sent back to you at your cost. If you have any questions or need help, please call us at 972-312-1713, Extension 3.

RMA for Web Orders

If you ordered directly from our website, please follow these instructions:

  1. Log into your account here
  2. Go to your account page
  3. Find the original order that has the item you would like to return from your "Order / Billing History" list
  4. Click the "RMA" link for that order
  5. Review the terms of service on your return
  6. Fill out the RMA form with as much detail as possible
  7. Submit the RMA form
  8. Follow the RMA return instructions to send us your item

RMA for Phone Orders

If you placed a phone order with us, please follow these instructions:

  1. Create an Apexcctv.com account here
  2. On your account page, click "Create a Phone RMA"
  3. Review the terms of service on your return
  4. Fill out the RMA form with as much detail as possible
  5. Submit the RMA form
  6. Follow the RMA return instructions to send us your item

FAQ

Where can I find the RMA return instructions?

You can find the RMA return instructions here























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