Idis Global Warranty



The IDIS Ultimate Warranty consists of the standard and extended warranty.

Standard Warranty

IDIS warrants its products to be free from defects in materials and workmanship under normal use and service for the period described below.
Product Category


Standard Warranty


Extended Warranty

Additional Cost

Extended Warranty
Recorder H.265 DirectIP NVRs, DirectCX Multi-Format TVRs 5 years N/A
Exceptions : Consumables Such as HDD, FAN, Adaptor, etc. 3 years N/A N/A
All Other Recorders 3 years N/A
Camera IP Cameras 3 years N/A
All Other Cameras 3 years N/A

All Other


All Excluding the Above

3 years N/A N/A